Frequently Asked Questions
Q1) Consumer ID & Ration card - BPL renewal not enabled
Maybe this consumer has arrears. This consumer will be available in Arrear Approval List.
Q2) Status says BPL renewed, but not yet enabled
It will be reflected soon.
Q3) BPL expired - missed January 2025 renewal
Online registration was closed on 15th Feb 2025. Now only possible through RMC request.
Q4) Tons of arrear applications – how to approve?
Please do the approval process simultaneously to avoid this situation.
Q5) Arrears cleared but BPL not enabled
Please check the arrear approval list.
Q6) Consumer not in arrear list
Kindly approve currently shown consumers. The rest will load automatically (limit 80 per batch).
Q7) Applied on 13 Jan 2025, .But it is not yet reflected in ledger and two more bills were generated thereafter
Multiple applications with same ration card. Please provide correct details to resolve.